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Portfolio Management
Investor Restricted Access: Access to the investor login is restricted to investors who have an established account with HanoverMC. Please contact us for access information.
Real-Time Online Access: Our technology infrastructure allows us to provide investors with real-time online access to extensive information (on outsourced sub-servicing) including loans, payments, distributions, returns, and performance graphs, as well as additional investment opportunities (updated every 15 minutes) 24 hours a day, 7 days a week. And if you wish, you can provide access to this information to your CPA or financial advisor, thus facilitating the management of your investment portfolio.
Servicing Functions
Hanover Mortgage Company out-sources servicing functions to FCI, a National Lender Service company, offering an all-inclusive out-sourcing alternative for servicing, debt preservation, collection, and default processes including:
Loan Servicing Features (non default)
- Borrower & Lender Welcome Letters
- Payment Coupons, Statements or Auto Withdrawal
- Same Day Payment Posting
- Direct Deposit or Checks to Lenders
- Senior Lien Tracking Available
- Insurance Tracking & Forced Placed Insurance Available
- Payoff Demands
- Property Tax Monitoring Services Available
- Subordination Agreements
- Assignments
- Releases & Reconveyance
- Lender Statements, Year End Statement
- IRS 1098 and 1099 Interest Reporting
- Paper or EDI Communication
- 24/7 Account Access
- Assistance Teams (in your office packaging)
- On Site Employees Available
Default Servicing
- Late Notice sent at 14 days delinquent
- Foreclosure Notice sent at 31 days delinquent
- Borrower inquiry calls handled
- Act as intermediary between borrower and Broker or investor
- 30 day Notice of Intent letters
- Foreclosure processing
These programs may involve fee splits or have specifically tailored servicing parameters.
Foreclosure Prevention & Collection
Foreclosing can result in substantial losses to any lender. Your best opportunity to minimize these losses is to take aggressive professional action up front.
Our Foreclosure Prevention and Collection service includes:
- Consumer Notes
- Real Estate Notes
- Collection Calls each Day and Night
- Late Notices
- Notice of Intent to Foreclose
- Western Union Quick Collect
- Forbearance Agreements
- Refinance (i.e. to hard money)
- Receivership Services
- Short Pay Workouts
- Deed-in-Lieu of Foreclosure
- Short Sale of Property
- Deficiency Judgments
- Asset Recovery
- Collection on Charge Offs
- Litigation
- Custom Reports
- Paper or EDI Communication
- 24/7 Account Access
FCI’s highly trained staff uses creative thinking, sound methods, industry knowledge and the latest technology to aggressively address delinquencies. You will not find any minimum wage employees reading phone scripts and blindly sending out form letters at FCI. This process starts with the first late payment and continues to the hour of property auction. Each program is customized to fit your needs.
Foreclosure Processing
FCI has an excellent reputation for processing foreclosures efficiently and professionally. Our high level of expertise is combined with flexibility and innovation to give you the shortest possible processing times. We know that time = money.
We process all sizes and types of foreclosures, but are especially recognized for our ability to handle difficult multi-investor, sub prime and complex multi-million dollar foreclosures.
FCI directly processes non-judicial foreclosures in California, Nevada, Arizona, Washington and Oregon. National foreclosures are handled through a network of attorneys on an electronic data interface system. We exchange information in minutes and remain current with the unique requirements of each state. Your one national contact at FCI will save time and costly errors.
Default Programs
- Foreclosure Prevention & Collection
- Legal Services:
- Bankruptcy
- Eviction
- Litigation
- Personal Property Recovery
- Foreclosure Processing
- REO Management:
- Management
- Sales
- Property Valuation
Default Highlights:
- One National Contact
- Quality Contact Person
- 20 Years of Processing Foreclosures
- Limited Power of Attorney Agreements
- 24/7 Account Access
- Teams on Site
- Custom Reports
- Act as Substituted Trustee
- All Sizes & Types of Foreclosures
- Residential, Commercial, Land, Construction, Time Share, Mobile Home, FHLMC, FNMA, GNMA, VA, FHA, Assessment Liens, AITD's Cross Collateral, UCC.
Our Service Includes:
- Start Work Procedures Agreement
- Act as Substituted Trustee or as Agent for Your Trustee
- Judicial and Non-Judicial Foreclosures
- Residential, Commercial, Land, Construction, Time Share, Mobile Home, FHLMC, FNMA, GNMA, VA, FHA, Assessment Liens, AITD, Cross Collateral, UCC
- Blanket Fire Insurance
- Quote Reinstatement and Answer Demands
- 24 hour Sale Phone Line (for outside callers)
- Limited Power of Attorney Agreements
- Custom Reports
- Paper or EDI Communication
- 24/7 Account Access
- Assistance Teams (in your office packaging)
Publishing, Posting & Sale Service
FCI has chosen to directly handle this area to gain better control, reduce the potential for error, and have greater flexibility to meet specific client needs.
Bankruptcy
The typical Bankruptcy Department is a processing factory with one attorney trying to oversee many clerical personnel. The typical Law Firm is completely outside any default company or lender, automatically filing motions, and focusing on its own fee income.
Our approach at FCI is quite different from this. We have an affiliated, on site, law firm that works closely with our default personnel to protect your interests. Every file, California or National, is processed by an experienced bankruptcy attorney.
As former in-house counsel to one of the largest lenders, our attorneys are familiar with the essential goals of the financial institution. We do not pursue bankruptcy relief unless they are justified by a cost-benefit analysis.
The attorneys are skilled at dealing with bad faith maneuvering, and know the characteristics of each bankruptcy district and tendencies of the judges.
The on site attorneys directly process California Bankruptcies and manage National Bankruptcies using our network of attorneys. This gives you one point of contact for quick, decisive and intelligent action.
Loan Information
- Borrower
We provide Borrowers access to the information provided on Borrower Statements. Rather than having to wait until you receive the statement, as the borrower you can access your account information at your leisure, 24 hours a day, 7 days a week and obtain information like your loan balance, payment history, and the date and amount of your next payment.
Good Deeds You Can Trust™
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